FAQ
Frequently asked questions
Straight answers about website accessibility, ADA compliance and how we work.
About accessibility
I built my website with AI. Is it ADA compliant?
Not automatically. AI tools can build a site quickly, but they do not test it with screen readers or keyboards, and they often miss image descriptions, labels, contrast and heading structure. We check AI-built sites and fix what we can on your platform.
Learn about AI-built website checksIs my restaurant website at risk?
If visitors cannot use your menu, reservations or ordering with a screen reader or keyboard, it may be. A free snapshot shows where you stand.
What standard do you follow?
WCAG 2.1 Level AA, the standard most commonly used to measure website accessibility.
Do accessibility overlays work?
No. They do not fix the underlying code, can interfere with assistive technology, and sites using them are still sued.
Does accessibility help SEO?
Yes. Clear headings, alt text and clean code also help search engines and AI tools understand your site.
About demand letters
I received a demand letter. What now?
Contact your attorney and contact us. We provide a rapid audit, remediation and documentation, and coordinate with your legal counsel.
Will fixing my site stop future letters?
No one can promise that, but an accessible, well documented website is your strongest position.
Are you a law firm?
No. We do not provide legal advice. We handle the technical work and coordinate with your attorney.
About working with us
Should I fix my current site or rebuild?
It depends on how the site was built. Our audit includes an honest recommendation and a cost comparison of both options.
How long does remediation take?
It depends on the size of the site and the number of issues found.
Can you fix OpenTable, Toast or other platforms?
We cannot change another company's code. We test those platforms, document issues, add accessible alternatives and help you choose accessible options.
Do you work with WordPress?
Yes. We build and remediate WordPress sites, and also work with other platforms.
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